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ISCRE's Advocacy service will help protect you from cracking under discriminationISCRE provides a free county-wide casework service to deliver advice, advocacy and support to individuals and families who are experiencing or have experienced discrimination:
- At work
- From employers/employment agencies
- Getting access to services such as housing, healthcare, education or social welfare
- By the police, courts or prison service
- Other organisations.
We are also a reporting centre for the Suffolk Hate Crime. We'll therefore be able to complete the necessary documents needed to start investigations into claims of racial harassment.
Do contact us whenever you feel you need this service. But in case you''re wondering if our advocacy service can meet your needs, the following FAQ's might help:
Frequently asked questions
WHAT IS A RACIST INCIDENT?
WHAT SHOULD I DO IF I BELIEVE I'VE EXPERIENCED A RACIST INCIDENT? WHAT SHOULD I EXPECT TO HAPPEN NEXT?
What is a racist incident?
A racist incident is any incident, which is perceived to be racist by the victim or anyone else.
What should I do if I believe I've experienced a racist incident?
You can report a racist incident through the Suffolk Hate Crime. They help sufferers and work with the wider community by:
- dealing with individual cases of racial harassment
- increasing awareness on the effects of racial harassment, especially racial violence
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listening to the community's needs and helping reduce racial harassment and violence
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use of a specialist counselling service where appropriate
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use of mediation to resolve neighbour disputes
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securing households with necessary security measures
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working with young people to explain the misery racial violence causes within a community.
The Suffolk Hate Crime offers support in several ways. This includes making regular home visits to assess the need of clients, and making available a range of target hardening measures. These include securing properties which have been vandalised, as well as installing panic alarms and/or CCTV for more serious types of harassment where the offender has not been identified.
Such measures help to reduce victims’ fear as well as guard against repeat victimisation. Such services are frequently used and requested by partner Housing Departments, Victim Support Schemes, CAB’s and other voluntary and statutory bodies from across Suffolk.
If you've experienced or witnessed a racist incident please report it to the Suffolk Hate Crime and to Suffolk Constabulary.
If you fear for your immediate safety, use the police emergency number 999.
If you're not immediately at risk, contact the police station on 01473 613500.
Contact the Suffolk Hate Crime helpline on 01473 668966 Monday to Friday, 9.00am - 5.00pm.
Monday to Friday, 9.00am - 5.00pm. where you can leave a message in Arabic, Bengali, Cantonese, English, Farsi, Hindi, Kurdish, Polish, Portuguese or Turkish.
Contact any of the Suffolk Hate Crime partners to report an incidence or for advice on what to do next. Partners include:
What should I expect to happen next?
If you're in immediate danger, the police should provide immediate response and answer 999 calls within seconds.
The police should be able to advise and assess the reported incident, provide support and if appropriate put you in touch with other relevant agencies.
The main role of the police, in partnership with the other Suffolk Hate Crime agencies, is to record the incident on the Suffolk Hate Crime Common Reporting form and to follow though in accordance with the procedures detailed. So, if appropriate, an investigation should take place and you can expect to be kept informed.
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