Triage Officer and Receptionist

 Contract:     Fixed Term Contract (until April 2022)

 37 hours per week (Job Share considered)

 Salary: £17,500 fte

 This is an exciting opportunity to help the most vulnerable people living and working in Suffolk resolve their legal issues.

Suffolk Law Centre is one of the UK’s newest Law Centres and is seeking a Triage Officer and Receptionist to join our busy office based in Ipswich.

We provide free legal advice, and in some cases advocacy and representation, in a range of legal subjects for people primarily in Suffolk who cannot access legal help elsewhere.

We are looking for a skilled Triage Officer and Receptionist to deliver effective triage in relation to a range of legal areas.  This role is part of our Legal Advice Clinic, funded by the Tudor Trust, aimed at bringing legal advice to vulnerable people living or working in Suffolk.  The Triage Officer and Receptionist will take referrals, be the first point of contact for clients, listening to their legal issues, carrying out initial triage and arranging appointment with Suffolk Law Centre’s Legal Advisers.

For an informal discussion, please ask to speak to Sue Wardell, Business Development Manager on the number below.

Suffolk Law Centre is a part of the Ipswich and Suffolk Council for Racial Equality (ISCRE) Group of Charities and works very closely with the other parts of ISCRE.

Contact:                                      For an application pack, please email or

telephone 01473 408111

Deadline for applications:         Wednesday 4th March 2020 at 9am

Interviews:                                  Tuesday 10th March 2020 (tbc)

Start Date:                                  As soon as possible

We are an Equal Opportunities employer